Refund policy
We want you to be completely satisfied with your purchase from our store. If you are not satisfied, we offer a refund or exchange within 30 days of receiving your order. Please note that the following conditions apply:
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The item must be unused and in the same condition as you received it. It should be in its original packaging and with all tags and labels attached.
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We do not offer refunds or exchanges on sale items, or items that have been damaged or altered by the customer.
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To initiate a refund or exchange, please contact our customer service team within 30 days of receiving your order. You can reach us via email or phone. We will ask for your order number and the reason for your return.
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If you are eligible for a refund or exchange, we will provide you with a return shipping label. You are responsible for the cost of return shipping unless the item is defective or incorrect.
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Once we receive your returned item, we will inspect it and process your refund or exchange within 7-10 business days. Refunds will be issued to the original payment method.
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If you received a defective or incorrect item, please contact our customer service team immediately. We will provide you with a prepaid return shipping label and will send you a replacement item at no additional cost.
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If you have any questions about our refund policy, please contact our customer service team. We are happy to help!